AARP Foundation Blog
Posted on 04/03/2017

Tech Support Scams Are on the Rise. Here’s How You Can Avoid Them.

Refuse any unsolicited tech support offers.

Don’t get roped in. Refuse any unsolicited tech support offers. photo credit: nickylarson974

Tech support scams can be convincing. For people who don’t consider themselves “tech savvy,” an unsolicited offer to fix a slow computer may seem like the answer to their prayers. Don’t get roped in.

*Updated 06/09/2017

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8 Responses to “Tech Support Scams Are on the Rise. Here’s How You Can Avoid Them.”

April 25, 2017 at 2:06 pm, stare przepisy kulinarne said:

Very good website – bookmarked

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May 15, 2017 at 1:28 am, Steve ramsey said:

Have you looked at scams of ordering on line with credit card and having them keep sending stuff not ordered and charging the credit card. My wife bought some stuff from Manhatter and they have send a bunch of nearly worth less stuff. Her credit card is with Bank of America and they say she has to pay for it. I have been told you don’t have to pay for stuff sent that you didn’t order. On credit card especially, except for a small amount.

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July 09, 2017 at 1:04 pm, Chuck Burkhardt said:

Good article for those who really aren’t tech savvy. I received many of these calls over the last several years. It was usually a foreigner that was hard to understand but it was always the same, computer has a virus and was sending out malware. Of course, there was a charge to fix this and the did need access to the computer. I asked one “tech” how he knew it was my computer. He provided a bogus IP address. I then asked him how the computer was able to send this because of the superior firewall I was behind. He told me most companies had lax firewalls. So then I asked him even IBM? I was working as a sub contractor for IBM at the time plus I knew this was a scam. I heard an immediate click on the other end. For those that are not tech savvy, either close the browser or just hang up on the caller.

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I’ll definitely refuse any unsolicited tech support offers, thanks for letting us know! The website is excellent, thanks for sharing!

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September 04, 2017 at 6:51 am, essay about advertising science or art said:

I am very worried about the safety of my personal data and the protection of my computer, so I take this topic very seriously.

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